Last updated: 25 July 2026

L Power Plumbing & Heating Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or submit an enquiry through our contact form.

1. Who we are

L Power Plumbing & Heating Ltd is a limited company registered in England and Wales (company number 12314610). Our registered address is 133 Howdale Road, Hull, East Riding of Yorkshire, HU8 9JY. Our data controller is Liam Power. You can contact us by email at lpowerplumbingandheating@gmail.com or by phone on 07743 058590.

2. What information we collect

When you use our contact form, we collect the following personal information:

• Your name
• Your email address
• Your phone number (if provided)
• Details of the service you are interested in
• Any additional information you include in your message

We also collect technical information about your visit, such as your IP address and browser type, through standard server logs used for security and troubleshooting.

3. How we use your information

We use your personal information only for the following purposes:

• To respond to your enquiry and provide a quote
• To arrange and carry out plumbing and heating work
• To communicate with you about appointments, invoices, and follow-up work
• To keep records for legal, regulatory, and tax purposes

We do not use your information for automated decision-making or profiling.

4. Legal basis for processing

We process your personal data on the basis of legitimate interest and, where applicable, contractual necessity when you request our services. We only collect information that is necessary to respond to your enquiry and provide the services you have requested.

5. How we store and protect your data

Your enquiry is submitted securely through our contact form provider and stored using industry-standard cloud services. Access is restricted to authorised personnel only. We keep enquiry records for up to 7 years to comply with tax and legal obligations, after which they are securely deleted.

6. Sharing your information

We do not sell or share your personal information with third parties for marketing purposes. We may share information with:

• Our website hosting and contact form service providers, who process data on our behalf under strict confidentiality and security obligations
• Regulatory or legal authorities where required by law

7. Cookies and tracking

Our website uses minimal cookies necessary for functionality and security. We do not use tracking or advertising cookies.

8. Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (where legally permitted)
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at lpowerplumbingandheating@gmail.com.

9. Third-party services

Our website is hosted on Cloudflare Pages and uses Google Fonts for typography. Our contact form is processed through Project Forward's secure infrastructure. These services may process technical data such as IP addresses in accordance with their own privacy policies.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us:

L Power Plumbing & Heating Ltd
133 Howdale Road
Hull, East Riding of Yorkshire
HU8 9JY
Email: lpowerplumbingandheating@gmail.com
Phone: 07743 058590